Every individual’s needs are different. One thing is constant: everyone deserves to be treated with respect. We will strive for the following:

• You will be able to reach us, by cell phone or by email.
• We will contact you within 24 hours of you asking us to.
• We will keep you informed of the progress of your case on a regular basis.
• We will be honest with you, even if it might not be something you want to hear.
• We will meet you wherever you want, at a time convenient to you.